Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour response warranty with all of our cloud hosting plans packages, meaning that each help request you submit is going to be answered to within 1 hour max. Our support crew members are trained to speedily overcome any situation and to provide you with relevant advice on any issue that you possibly have.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any issue you’ve got about our products and services. We now have professionals on duty on a regular basis to deliver solutions every time necessary. You can use the ticketing system or drop an email at any time, or you can pick–up the phone or use the live chat through business hours.
An Intuitive Help Section
The Control Panel boasts a complete practical knowledge base which is included in all sections. In each part, you will find a Help control key which will load for you a list of step–by–step lessons on how to utilize a certain function or complete a particular action. Additionally, we have created information video tutorials so that you could get a better idea of the Control Panel’s interface.