A 99.9% Server Uptime
The chief advantage of constructing your own cloud hosting system is that you do not have to be worried about compatibility issues – you configure a special set of software tools in such a way as to work with a specific set of hardware components. The result is something a whole lot more stable and dependable, since there are much less possible chances of failure. We’ve built our cloud hosting system using proven hardware parts in addition to a seriously modified version of Security–Enhanced Linux in order to create an exceptionally safe home for your own websites.
That is the reason why, with all our cloud hosting plans packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s vital to also set up your own network architecture. Because of this, we set up a custom–configured internal network in each one of our data centers. Relying on enterprise–level Juniper switches and routers, our internal network allows for extra–fast data transfer rates and is fully redundant.
Thus, you will take advantage of a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, irrespective of which web hosting offer you have opted for.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned cash on the line, you cannot feel truly secure. That’s why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our service or if you wish to use a more powerful web hosting solution, such as a VPS plans or a dedicated web hosting plans – you will receive a full refund, without obscure costs or repayment taxes.
24/7 Technical Support
We have punctiliously selected each single member of our 24x7 support team to make sure that we can provide the very best tech support service that you can possibly get. Each of our technical support engineers has several years of experience working with web hosting accounts behind his back, hence they know what they are doing. And they’re available to you 24x7x365 – you will be able to call them whenever you want and they’ll reply as soon as possible.
Their average response time is below 20 minutes, while with other web hosting suppliers you are forced to wait around for days. And we also offer a 1–hour response time guarantee. Regardless of what happens, your queries will be answered within one hour.